Solving the "Can't Move Mouse While Holding Key" Issue

Have you ever experienced the issue where you can't move your mouse while holding a key? This common issue arises if the mouse polling rate is set lower than the keyboard repeat rate. Fortunately, this issue can be quickly and easily solved in a few simple steps. Let's check out how to do it!

Step 1: Access Your Device Manager

The first step is to open your Device Manager. To do that, simply press your Windows Key + R at the same time. Then, type in “devmgmt.msc” in the search box, and press Enter.

Step 2: Identify and Double Click on the Keyboard

Once you are in the Device Manager, find and double click on the “Keyboard” under the “Keyboard” subcategory.

Step 3: Change the Polling Rate

From here, select the “Change settings” option, which will open up the “Keyboard Properties” dialog box. Then, navigate to the “Advanced Key Settings” tab.

Here, you will find the “Keyboard Speed” feature. If the “keyboard speed” is set to the slowest rate, the chances are that your mouse may freeze while holding any key. So, to avoid this situation, make sure “keyboard speed” is set to a fast option.

Step 4: Saving the Changes

Finally, hit the OK button to save the changes and exit.


Q1: What should I do if I cannot find the Keyboard option under the Device Manager?

A1: If this option is not appearing under the Device Manager, then it could be due to the corrupted device driver. In such cases, you can either update the device driver or contact a System Administrator for help.

Q2: What happens if IIf I set the “keyboard speed” rate too slow?

A2: If you set the keyboard speed too slow, then you may be unable to move your mouse while holding any key.

Q3: What could be a possible solution if the mouse freezes while I am holding the key?

A3: In such a case, the solution is to adjust the polling rate to a faster speed.

Q4: What is the Keyboard Polling Rate?

A4: The Keyboard Polling Rate refers to the amount of time the Operating System waits before it checks for any input from your keyboard.

Q5: What is the ideal Keyboard Polling Rate?

A5: Depending on the type of Operating System, the ideal polling rate varies from 8 ms to 125 ms. Generally, keeping it between 50 to 70 ms is recommended.


The mouse can be unable to move while holding any key if the mouse polling rate is set lower than the keyboard repeat rate. Fortunately, this issue can be quickly and easily solved by following the above-mentioned steps. Make sure you adjust the keyboard speed to a fast option before saving the changes. If you have any other queries that were not mentioned in this doc, you can also contact a System Administrator or check out other online resources for help.


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