Overview
If users are unable to export data from Crystal Reports, they may encounter a “export failed” error message. This error can prevent users from being able to open, save, or print a report. However, this error doesn't have to be a dead end. With the right steps, you can usually take to fix the failed export.
Symptom of the Issue
The first symptom people will usually experience is an error message. When trying to export a report, a message that says “export failed” will appear. This indicates that the application was unable to complete the export. The cause of this error may vary from system to system, but generally it is due to a problem with either the file format or the configuration of the Crystal Report Viewer.
Causes of the Issue
There are several possible causes of this export failure error, such as:
- The file format is not supported. The file format may be corrupted or unsupported.
- Insufficient memory. The report may be using up more memory than the computer can handle.
- The Crystal Report Viewer configuration is incorrect or does not match the report.
- The report is too large for the Crystal Report Viewer to handle.
Steps to Fix
The following are specific steps that can be taken to fix the failed export.
- Check the file format. Make sure the format of the report is compatible with the viewer. It’s possible that the file format is not supported.
- Increase the amount of available system memory. If the report is too large, then more RAM will be needed. This can be achieved by upgrading the hardware or making some adjustments in the settings.
- Check the Crystal Report Viewer configuration. Make sure it is correctly configured and that it matches the report.
- Reinstall the Crystal Report Viewer. If all else fails, reinstalling the viewer may be necessary.
FAQs
What is the cause of the “Export Failed” error?
The cause of this error may vary from system to system, but generally it is due to a problem with either the file format or the configuration of the Crystal Report Viewer.
How can I fix the crystal report export failed error?
The following are specific steps that can be taken to fix the failed export.
- Check the file format. Make sure the format of the report is compatible with the viewer. It’s possible that the file format is not supported.
- Increase the amount of available system memory. If the report is too large, then more RAM will be needed. This can be achieved by upgrading the hardware or making some adjustments in the settings.
- Check the Crystal Report Viewer configuration. Make sure it is correctly configured and that it matches the report.
- Reinstall the Crystal Report Viewer. If all else fails, reinstalling the viewer may be necessary.
What should I do if the error persists?
If the error persists after trying the steps above, then it may be necessary to contact a professional for additional help.
Is there any way to prevent this issue in the future?
Yes, to prevent this issue in the future, it is recommended to use a crystal report viewer that is compatible with the report and up to date with the latest version. In addition, it is also important to have enough system RAM to allow the viewer to run smoothly.
What are some other tips for troubleshooting Crystal Reports?
Some other tips for troubleshooting Crystal Reports include checking the path to the report, running the report in debug mode, and checking the windows event viewer for any related errors.