Solving "Distributed Scan Server Service That Won't Start" Issue

Scan servers are critical tools utilized by many businesses and used to facilitate data sharing and exchange, as well as other digital operations. A situation where distributed scan server services won’t start is a major cause of concern, especially in cases where the scanning process depends on these services. This post will guide you through the process of resolving this problem in a few easy steps.

1. Determine why the service isn't starting

When it comes to fixing a distributed scan server service that isn’t starting, the first step is to determine the exact cause of the problem. This usually requires some troubleshooting and analysis.

First, log into the server and go online with the problem document. Check for potential issues can be checked for in the “Services” console. Here, you can check to see if the service is running and whether it is configured to start automatically.

You might also run the application event logs in order to determine if the service is being blocked by any other programs. Windows Event View can help you troubleshoot the issue further.

2. Restart the service

If the distributed scan server service is not running, then restart it. Depending on the type of server, the exact steps involved in this may differ. However, in most cases, it involves restarting the “Distributed Scan Server Service” or any other service related to it. In some servers, the service can be restarted via the command line.

3. Ensure that the service starts on server reboot

Once the service has been restarted, it is important to make sure that the service starts automatically on server reboot. This can be configured through the startup option in the “Services” console.

4. Update and reinstall the distributed scan server service

If the issue persists even after performing the steps above, it is recommended to update the existing service or reinstall the service altogether.

If you are using a third-party distributed scan server, then updating the service will require downloading the latest version of the software and executing the setup.

You could also uninstall the service and reinstall it. Uninstalling the service may resolve the issue if it was caused due to software bugs or any other underlying technical problems.

However, you should make sure to create a backup of your documents before uninstalling and reinstalling the service.


Q: What should I do if the distributed scan server service won't start?

A: First, try troubleshooting the issue by examining the services console, running the application event logs and restarting the service. If the issue still persists, then you can try updating the service or reinstalling it.

Q: What should I do before uninstalling the service?

A: Before uninstalling the service, it is important to create a backup of your scanserver documents.

Q: How do I configure the service to start on server reboot?

A:Goto the “Services” console and configure the specified service to run automatically on server reboot.

Q: What should I do if the issue still persists even after doing all the above?

A: If the issue still persists, then you can contact the service provider or relevant technical support team for help.

Q: What is the use of the distributed scan server service?

A: The distributed scan server service is a critical component used by many businesses to share and exchange data digitally as well as for other digital operations.

Distributed Scan Service does not start
Hi Everyone,Our local domain controller had to be rebuilt from scratch. And now we are not able to scan to file share as we did previously.The Distributed Scan Service on the n...

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