Solving "Error 0x80240017" – Failed to Execute MSU Package

Getting an error of "Failed to Execute MSU Package" during the installation of updates can be very frustrating. Thankfully, the solution for this particular error is usually an easy one. In this document, we will walk you through a step-by-step guide to troubleshooting and resolving the 0x80240017 error.

Steps to Resolve Error 0x80240017

Check the Windows Update Service is running
The first step is to check if the Windows Update service is running correctly. To do this, open the “Services” console by typing “services.msc” in the Start menu search bar. Once the console is open, locate and double-click on the “Windows Update” service.

Check the Log Files
If the Windows Update Service is running, it is highly likely that there is an issue with the log files. Open the “Eventvwr” console by typing “eventvwr” in the Start menu search bar. Once the console is open, locate the “Windows Logs” and open the “System” log. Look for any errors that contain the code “0x80240017”.

Fix Corrupted System Files

If there are errors indicating a missing or corrupted file or registry, run the System File Checker (SFC) utility. You can do this by typing “sfc /scannow” in the Command Prompt.

Clear the Windows Update Cache
If there is still no resolution, then it is possible that the Windows Update cache may be corrupted. To clear the cache, open the “CMD” command prompt (make sure you are running as an administrator). Once the command prompt is open, type “net stop wuauserv” and press “Enter”. Next, type “net start wuauserv” and press “Enter”. This will clear the Windows Update cache.

Repair the Microsoft Installer
Finally, if all else has failed, it is possible that the Windows Installer is corrupt. To repair this, open the “Programs and Features” window and locate the “Microsoft Installer 4.5”, right-click and select “Repair”.


What is Error 0x80240017?

Error 0x80240017 is a Windows Update error which indicates that there has been an issue with the execution of an MSU package.

What causes Error 0x80240017?

The cause of Error 0x80240017 can vary, but it is usually due to registry corruption, corrupted system files, or an issue with the Windows Update Service.

How do I fix Error 0x80240017?

The recommended steps for troubleshooting and resolving this error include checking the Windows Update Service, checking the event logs for any errors, running the System File Checker, clearing the Windows Update cache, and repairing the Microsoft Installer.

Is Error 0x80240017 a serious error?

Error 0x80240017 is usually not a serious error, and can usually be resolved with the steps outlined above. If the error persists or the system is unable to boot, it is recommended to seek professional assistance.

Can I uninstall MSU packages?

Yes, it is possible to uninstall MSU packages. To uninstall a package, open the “Programs and Features” window and locate the package, right-click and select “Uninstall”.

Microsoft Support:

Windows Update Troubleshooter:

How to Run the System File Checker Utility:

How to Repair the Microsoft Installer:

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