One of the most frustrating errors to encounter when using a Mac is the dreaded “not supported on this type of Mac” error. If you’re having this issue with FileZilla, the following steps can help you quickly and easily resolve the problem. While it can take some time to research and troubleshoot the exact problem, it's well worth your effort.
Step 1: Determine the Problem
The first step is to determine the cause of the error. The error is often due to incompatibility between the version of FileZilla and the Mac being used. To determine the version of FileZilla installed on your machine, open the application and click the About tab from the top menu.
Step 2: Upgrade to the Latest Version of FileZilla
Once you have determined the version of FileZilla installed on your machine, upgrade to the latest version if it is not. You can download the latest version of FileZilla from the official webpage. Once the download is complete, simply drag the FileZilla.dmg file to the trash, install the new version of the software, and re-launch FileZilla.
Step 3: Disable Timestamp Updates
In some rare cases, the “not supported on this type of Mac” error can be caused by the timestamp updates. To disable them, follow these steps:
- Launch FileZilla and click on the Edit tab.
- Select Preferences from the dropdown menu.
- In the Preferences window, switch to the “Advanced” tab.
- Uncheck the “Allow timestamp updates” checkbox.
Step 4: Delete the “.plist” File
If the above steps did not work, try deleting the “.plist" file associated with FileZilla.
- Go to the Finder and open the Library folder.
- Inside the Library folder, look for the “Preferences” folder.
- Inside the Preferences folder, find the “com.filezilla” file.
- Delete the file and restart FileZilla.
FAQ
What is the cause of the "not supported on this type of Mac" error?
The error is often due to incompatibility between the version of FileZilla and the Mac being used.
How do I determine the version of FileZilla installed on my machine?
To determine the version of FileZilla installed on your machine, open the application and click the About tab from the top menu.
When upgrading to the latest version of FileZilla, where can I download the file?
You can download the latest version of FileZilla from the official webpage. Visit https://filezilla-project.org/ to download the FileZilla.dmg file.
How do I disable timestamp updates?
Launch FileZilla and click on the Edit tab. Select Preferences from the dropdown menu. In the Preferences window, switch to the “Advanced” tab. Uncheck the “Allow timestamp updates” checkbox.
What should I do if the “.plist” file needs to be deleted?
Go to the Finder and open the Library folder. Inside the Library folder, look for the “Preferences” folder. Inside the Preferences folder, find the “com.filezilla” file. Delete the file and restart FileZilla.