Introduction
Inspecting a Chromebook is essential in order to determine any hardware or software issues. This guide will walk through the process of inspecting a Chromebook in detail, as well as providing FAQs, related topics and source links.
Step 1: Perform a Power Reset
The first step in inspecting a Chromebook is to perform a power reset. A power reset will help to pinpoint any potential software problems, as it clears out all the prefetched files and background processes.
- Unplug the device from the power source
- Wait at least 5 seconds and then plug the device back into the power source
- The device has now been reset
Step 2: Recover the Chromebook
Often times the power reset will not be enough to completely reset the device, so recovering the device must be done in order to get a fresh start.
- On the login screen, press Space + Alt + R
- Select “Restart”
- Select “Continue as Guest”
- In the Chrome menu, select “Powerwash”
- Confirm and follow the instructions
Step 3: Update Operating System and Software
After having performed the power reset and recovered the Chromebook, it is important to check and make sure that the operating system and all of the software is up to date.
- Go to “Settings”
- Select “About Chrome OS”
- If the version number listed is not the most up to date version, then update the operating system
- Update all software by going to the Chrome Web Store, selecting “My Apps”, and updating all apps
Step 4: Perform a Visual Inspection
The last step in inspecting a Chromebook is to perform a visual inspection. This includes looking for any physical damage and checking for any loose components.
- Check for any physical damage
- Check for loose components such as screws or connectors
- Check the port connectors to make sure they are secure
FAQs
What is a power reset?
A power reset is a troubleshooting technique that clears all the prefetched files and background processes from a device.
How do I recover a Chromebook?
To recover a Chromebook, you must go to the login screen, press Space + Alt + R, select “Restart”, then “Continue as Guest”, and finally “Powerwash” in the Chrome menu.
Are there any other steps I should take to inspect a Chromebook?
Yes, after the power reset and recovery, it is important to check for any updates to the operating system and software, as well as performing a visual inspection.
How can I update the operating system and software?
To update the operating system, go to “Settings” and select “About Chrome OS”. If the version number listed is not the most up to date version, then update the operating system. To update the software, go to the Chrome Web Store, select “My Apps”, and update all apps.
What should I look for during a visual inspection?
During a visual inspection, look for any physical damage and check for any loose components such as screws or connectors. Also check the port connectors to make sure they are secure.
Related Topics
What is Chromebook Power Washing and How Does it Work?
Sources
https://www.wikihow.com/Reset-a-Chromebook
https://www.dell.com/support/article/en-us/sln299191/chromebooks-how-to-powerwash
https://smallbusiness.chron.com/chromebook-power-washing-work-61623.html