If you've encountered the error "ntvdm cpu has encountered an illegal instruction," it means something is wrong with either your application, software, or computer. This article will help you troubleshoot this problem and fix the error.
Step 1: Restart your machine
The first step is to shut down your machine and restart it. This helps to refresh the memory and should help resolve the error.
Step 2: Check your Hardware components
Another possible cause of this error is a corrupt or incompatible hardware component. To check your hardware components, follow these steps:
- Go to the Device Manager
- Expand the list of hardware components
- Check for any components that aren't working properly
- If a component is not working properly, update its drivers or use the "Rollback Driver" option
- If the updated drivers don’t solve the issue, reinstall the component
Step 3: Update your Software
Outdated software can cause the “ntvdm cpu has encountered an illegal instruction" error. Check and update your software, especially the one that is responsible for the error. If you are unable to update, try uninstalling and reinstalling the program.
Step 4: Run Microsoft Security Scanner
This could be caused by a virus, so to check your system, run the Microsoft Safety Scanner and follow the instructions provided by the tool. This should help to remove any malicious programs and security threats.
FAQs
How can I find out which hardware component is causing the problem?
To find out which hardware component is causing the issue, go to the Device Manager and expand the list of hardware components. Check for any components that aren't working properly. If a component is not working properly, update its drivers or use the "Rollback Driver" option.
What is the Microsoft Safety Scanner?
The Microsoft Safety Scanner is a free virus scanner provided by Microsoft. It scans and removes malicious software and security threats.
What to do if I don’t have the installation media/drivers?
If you don’t have the installation media or drivers, you may be able to find them online, or contact your system or device manufacturer's technical support team and they can help you with the installation.
What can I do if the updated drivers don’t solve the issue?
If the updated drivers still don’t solve the issue, try to reinstall the component.
What does the "ntvdm cpu has encountered an illegal instruction" mean?
The “ntvdm cpu has encountered an illegal instruction” error indicates that something is wrong with either your application, software, or computer. This error can be caused by outdated software, hardware components, viruses, etc. To fix it, you should try restarting your machine, updating software, checking the hardware components, and running the Microsoft Safety Scanner.
Related Links
https://cad.com.au/support/the-ntvdm-cpu-has-encountered-an-illegal-instruction/