OneDrive is a Microsoft cloud-based storage and synchronization service that lets users store, share, and access their files across devices. This cloud-based service has advantages like syncing of files, secure access to files, and easy file sharing. However, OneDrive sometimes can cause some issues due to the configuration of the Windows 10 devices. This article will discuss some simple troubleshooting steps that can be used to troubleshoot OneDrive issues on Windows 10 devices with full administrative rights.
Step-by-Step Troubleshooting Guide
Step 1: Login as an Administrator
First, login as an administrator on the Windows 10 device. Go to the Control Panel and select “User Accounts”. Check if the current user account is an administrator or not.
Step 2: Check if OneDrive is Running Correctly
Once logged in as an administrator, open Task Manager by navigating through the start menu. To open Task Manager, you can press Ctrl + Shift + Esc. In the Task Manager window, switch to the “Processes” tab. Find the “OneDrive” process, select it and check if it is running correctly.
Step 3: Check the Status of the OneDrive Service
Go to the Services snap-in by following the same process as described in Step 2. In the services window, look for “OneDrive” on the list. After you find the OneDrive service, right click on it and select “Properties”. In the General tab, check if the status is “Running”. If it is not running, click on the “Start” button to start the service.
Step 4: Install the Latest OneDrive Updates
OneDrive has regular updates that are released to fix any issues. To check if you are using the latest version, go to the Windows Store, click on the “Settings” button and select “Check for updates”.
Step 5: Verify the Security Settings
Open “File Explorer” and go to the “OneDrive” folder. Right click on the folder and select “Properties”. Click on the “Security” tab and check is the current user is having “Full Control” of the folder.
Step 6: Repair OneDrive
Go to the Control Panel, open “Uninstall a Program” and select “OneDrive”. Click on the “Uninstall/Change” button. Follow the instructions to completely uninstall OneDrive. After it is uninstalled, download and install the latest version from the Windows Store.
FAQ
What do I do if I am not logged in as an administrator?
You will need to log in as an administrator to be able to troubleshoot OneDrive issues on Windows 10 devices. If you are not logged in as an administrator, you can find instructions on how to log in as one here.
How do I check if OneDrive is running correctly?
You can check if OneDrive is running correctly by opening Task Manager, clicking on the “Processes” tab, and finding the “OneDrive” process. If it is running, you can right click on it, select “End task”, and then restart it again.
What can I do if the OneDrive service is not running?
If the OneDrive service is not running, you can go to the services snap-in, right click on the service and select “Properties”. In the General tab, click the “Start” button to start the service.
How do I verify the security settings of the OneDrive folder?
To verify the security settings of the OneDrive folder, open File Explorer and go to the OneDrive folder. Right click on the folder and select “Properties”. Click on the “Security” tab and make sure the current user has “Full Control” of the folder.
How do I repair OneDrive?
You can repair OneDrive by uninstalling and re-installing the latest version from the Windows Store. To uninstall, go to the Control Panel, open “Uninstall a Program” and select “OneDrive”. Click on the “Uninstall/Change” button and follow the instructions to completely uninstall OneDrive. After it is uninstalled, download and install the latest version from the Windows Store.