The secure link to the iTunes store failed error can be very intimidating, as it can stop you from accessing the iTunes store. However, there are a few steps you can take to fix this issue on Windows 10. With some luck, you should be able to connect to the store in no time.
Prerequisite
Before attempting any of the steps below, it's important to make sure your computer meets the minimum iTunes requirements. To do this, open the Control Panel, go to Programs > Programs and Features and then click on Turn Windows features on or off. Then select Media Features > Windows Media Player and add the optional features of Windows Media Player.
Step 1: Update iTunes
The first step is to make sure iTunes is updated to the latest version. To do this, open the iTunes app on your computer and click Help > Check for Updates. If there is an update available, click Download iTunes to install.
Step 2: Re-register the DRM server
The next step is to re-register the DRM service. To do this, open the command line prompt and type the following:
regsvr32.exe c:\windows\system32\msxml.dll
regsvr32.exe c:\windows\system32\mssip32.dll
Step 3: Verify the iTunes Authorization
To verify the authorization of iTunes, open the Control Panel and navigate to System and Security > Security and Maintenance > Change User Account Control Settings. Select the Never Notify option and then click OK.
Step 4: Check the Firewall Settings
The firewall settings on your computer can also be an issue for the failed secure link error. To check the firewall settings, open the Control Panel and navigate to System and Security > Windows Firewall. Make sure the Allow iTunes to communicate with the store servers is enabled.
Step 5: Reset the iTunes Store Cache
The last step is to reset the iTunes store cache which can help you solve the secure link failed error. To reset the cache, open iTunes and then select Edit > Preferences. Select the Advanced tab, then select Reset Cache.
FAQ
Q: How can I update iTunes?
A: To update iTunes, open the iTunes app on your computer and click Help > Check for Updates. If there is an update available, click Download iTunes to install.
Q: Can firewall settings affect the secure link failed error?
A: Yes, the firewall settings on your computer can be an issue for the failed secure link error. To check the firewall settings, open the Control Panel and navigate to System and Security > Windows Firewall and make sure the Allow iTunes to communicate with the store servers is enabled.
Q: How can I re-register the DRM server?
A: To re-register the DRM service, open the command line prompt and type the following:
regsvr32.exe c:\windows\system32\msxml.dll
regsvr32.exe c:\windows\system32\mssip32.dll
Q: How do I reset the iTunes store cache?
A: To reset the cache, open iTunes and then select Edit > Preferences. Select the Advanced tab, then select Reset Cache.
Q: Are there any prerequisites for fixing this error?
A: Yes, before attempting any of the steps to fix the secure link failed error, make sure your computer meets the minimum iTunes requirements. To do this, open the Control Panel, go to Programs > Programs and Features and then click on Turn Windows features on or off. Then select Media Features > Windows Media Player and add the optional features of Windows Media Player.