Solving "Sonos Unable to Play Spotify" Connection Issues

In this guide, we are discussing how to fix Sonos unable to play Spotify connection issues. This may happen due to various reasons and we will be providing a step-by-step guide to resolve it.

Step-by-Step Guide

1. Check your network

The first step is to make sure that the network you are using to connect your Sonos device to Spotify is secure. Check that the network name and password are correct and that the connection is stable and secure.

2. Update device software

Another important step is to make sure that the device is running the latest software version. You can check for updates in the Sonos app and install them to ensure that all the latest features are available to you.

3. Test your network connection

If the network connection is weak or unstable, it may prevent you from playing music from Spotify. To check it, ping the router from the Sonos app or open the router’s administration page and test its connection speed.

4. Reset the device

If nothing else works, try resetting the device. Resetting your Sonos device may solve the issue of unable to play Spotify. For instructions on how to reset the device, please refer to the section below.

How to Reset Sonos Device

  • Press and hold the power button of the Sonos device until the LED indicator light turns solid red.
  • Release the power button and the LED indicator light should flash red gradually.
  • Wait for the device to reset, which may take up to five minutes.
  • Once the device has been reset, the LED indicator light should turn green.

If the issue persists, try re-linking your Sonos account with Spotify. Go to your Spotify account and re-connect it with your Sonos.


Is resetting my Sonos device safe?

Yes, resetting your Sonos device is completely safe and should not affect any of your settings or data. It will just reset the device to its factory settings and help solve connection issues.

Do I need to install updates for my Sonos device?

It is recommended to install the latest updates on your Sonos device as they may contain bug fixes that may resolve connection issues.

Why is my Sonos device not connecting to Spotify?

There could be various reason for your Sonos device not being able to connect to Spotify. Some of the most common reasons may include weak or unstable network connection, wrong network credentials or outdated software version.

Can I play music from Spotify without signing in?

No, you cannot play music from Spotify without signing in. You need to have a valid Spotify account to be able to stream music from the platform.

How long does it take for my Sonos device to reset?

It usually takes up to five minutes for a Sonos device to reset. After the reset is complete, the LED indicator light will turn green.

For more information, you may find the following links useful:

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