Troubleshooting Uncaught (in Promise) DOMException: Failed to Load Video due to Unsupported Source

If you have encountered the error message "Uncaught (in Promise) DOMException: Failed to Load Video due to Unsupported Source" while trying to play a video on your website, don't worry! This error is quite common and can be easily resolved with a few simple steps.

What causes this error?

The "Uncaught (in Promise) DOMException: Failed to Load Video due to Unsupported Source" error occurs when the browser is unable to play a video due to an unsupported source format or codec. This can happen when the video file is in a format that the browser does not support, or when the codec used to encode the video is not supported by the browser.

How to fix the error

To fix the "Uncaught (in Promise) DOMException: Failed to Load Video due to Unsupported Source" error, follow these steps:

Check the video source format: Make sure that the video is in a format that is supported by the browser. Commonly supported formats include MP4, WebM, and Ogg. You can check the supported formats for your browser here.

Check the video codec: If the video is in a supported format but still not playing, it could be due to an unsupported codec. You can check the supported codecs for your browser here.

Update the browser: Sometimes, outdated browsers may not support certain video formats or codecs. Make sure that your browser is up to date and supports the video format and codec.

  1. Use a video player: If the above steps do not work, consider using a video player that supports multiple formats and codecs, such as Video.js or Plyr. These video players can automatically detect and play the video in a supported format.

Frequently Asked Questions (FAQ)

Q1. What does the error message "Uncaught (in Promise) DOMException: Failed to Load Video due to Unsupported Source" mean?

This error message indicates that the browser is unable to play a video due to an unsupported source format or codec.

Q2. What video formats are supported by most browsers?

Commonly supported video formats include MP4, WebM, and Ogg.

Q3. What codecs are supported by most browsers?

Commonly supported codecs include H.264, VP8, and VP9.

Q4. Why is my video not playing even though it is in a supported format?

This could be due to an unsupported codec used to encode the video. Check the supported codecs for your browser and make sure that the video is encoded using a supported codec.

Q5. Can I use a video player to fix this error?

Yes, using a video player that supports multiple formats and codecs can help automatically detect and play the video in a supported format.

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