Are you trying to make payments through Trust Wallet but your Wallet Connect session is disconnected? This guide offers a step-by-step solution on how to re-establish your Wallet Connect session and offers tips to keep your session uninterrupted.
Step 1: Refresh the Wallet Connect session
The first step should be to manually refresh your Wallet Connect session. To do this, navigate to your Wallet Connect session details on Trust Wallet. Here, you should be able to see your most recent session disconnects and you can tap on the ‘Refresh’ icon. This should re-establish your connection with the service provider and initiate a new Wallet Connect session to complete payments.
Step 2: Check for compatibility
It is important to ensure that the service provider is compatible with your wallet platform. The best way to ensure compatibility is to check the service page. Compatible platforms should be listed on the page. If the platform is not compatible, try searching for an alternative service provider or contact the provider to check if they typically offer compatibility support.
Step 3: Whitelist domains
If you are still unable to connect, the most likely cause of this might be that the domains have not been whitelisted. Whitelisting is an important security step, which can sometimes lead to issues with authentication. To whitelist the domains, access the ‘security’ option on the wallet panel and click on the ‘Whitelisted Domains’ option. Here, you should be able to select the domains you want to access and save the changes.
Step 4: Check the network
The issue could also be caused due to network connectivity. To ensure that your network connection is not disturbed, try switching to a wired connection or ensure a reliable wifi connection.
Step 5: Try connecting to a different device
If the issue is still not resolved, try connecting to a different device. This will provide a fresh start and the chances of a successful connection become higher.
FAQs
1. What should I do if my Trust Wallet session gets disconnected?
If your Trust Wallet session gets disconnected, first try manually refreshing the Wallet Connect session. If that doesn’t work, check if the service provider is compatible or whitelist the domains. If there is an issue with the network, try switching to a different device or a wired connection.
2. Is the session disconnection always caused by compatibility issues?
No, the session disconnection can be caused by a variety of reasons, from compatibility issues to network disconnection.
3. What platforms does Trust Wallet support?
Trust Wallet supports iOS, Android as well as desktop, allowing you to make payments quickly and with minimal fuss.
4. How often do I need to whitelist domains?
Whitelisting domains needs to be done one time, unless your use case changes, or you add new domains.
5. What should I do if I have an issue connecting to a new device?
If you have an issue connecting to a new device, make sure that it matches the requirements of Trust Wallet. If the device meets all the requirements and you are still having issues, try logging in with a different account and switch back to your main account.