If you are an Android wear user who has their Moto 360 smartwatch stop functioning, this document will guide you through the steps needed to get it up and running again. Here we will breakdown the solutions to this common problem, detailing possible solutions and giving practical advice.
Problem Overview
When attempting to turn on an Android Wear smartwatch, such as the Moto 360, users may encounter an error message saying "Android wear has stopped working." This error can occur for a variety of reasons and can be difficult to pinpoint.
Possible Solutions
With this problem, there are several possible solutions, detailed below.
Restart or Reset
The first step when this error appears should be to restart or reset the device. To restart your Moto 360, press and hold the power button for about 10 seconds until the device turns off. To reset your device, press and hold the power button for about 15 seconds until you see the logo screen.
Check Date and Time Settings
Another common cause of this error may be incorrect date and time settings. To check if this is the issue, go to the Moto app > Settings > Time and Date, and make sure that the settings are correct.
Update Android Wear
If the above solutions have not solved the issue, the problem may be that the device is out of date. Go to Google Play Store, and update the Android Wear app to the latest version.
Check Cellular Carrier
If your device was purchased with a cellular carrier plan, you may need to activate the device with the network. To check, contact your Android Wear provider.
Uninstall Corrupted Apps
It's possible that a corrupted app is the cause of the error. Go to the Moto app, and try uninstalling any recently installed apps.
Replace Malfunctioning Hardware
If none of the above solutions have helped, the problem may be a malfunctioning piece of hardware. In this case the device needs to be replaced. Contact your Android Wear provider for assistance in getting a new device.
FAQ
Q: What causes the "Android Wear Has Stopped Working" error?
A: The "Android Wear Has Stopped Working" error message can occur for a variety of reasons, such as incorrect time and date settings,. a corrupted mobile app, or a malfunctioning piece of hardware.
Q: How do I restart my Moto 360?
A: To restart your Moto 360, press and hold the power button for about 10 seconds until the device turns off.
Q: How do I reset my device?
A: To reset your device, press and hold the power button for about 15 seconds until you see the logo screen.
Q: How do I update the Android Wear app?
A: To update the Android Wear app, go to the Google Play Store, and update the Android Wear app to the latest version.
Q: Is it possible to check if my device needs to be activated with a cellular carrier?
A: Yes, if your device was purchased with a cellular carrier plan, you may need to activate the device with the network. To check, contact your Android Wear provider.
Summary
We hope this document has helped you understand what causes the "Android Wear Has Stopped Working" error and provided solutions to help you get your device up and running again. If you are still having trouble, your best bet is to contact your Android Wear provider for technical assistance.